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Base de Conhecimento

Adicionar Grupo

Exemplo de API:

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<?php
/**
 * This sample code is designed to connect to your Help Desk Software using the Unserialization method.
 */
 
 
// By default, this sample code is designed to get the result from your
// server (where Help Desk is installed) and to print out the result
$url    = 'http://yourdomain.com/path/to/hd';
 
 
$params = array(
 
    // the API Username and Password are the same as your login access to the Admin panel
    // replace these with your info
    'api_user'     => 'YOUR_USERNAME',
    'api_pass'     => 'YOUR_PASSWORD',
 
    // this is the action that adds a group
    'api_action'   => 'group_add',
 
    // define the type of output you wish to get back
    // possible values:
    // - 'xml'  :      you have to write your own XML parser
    // - 'json' :      data is returned in JSON format and can be decoded with
    //                 json_decode() function (included in PHP since 5.2.0)
    // - 'serialize' : data is returned in a serialized format and can be decoded with
    //                 a native unserialize() function
    'api_output'   => 'serialize',
);
 
// here we define the data we are posting in order to perform an update
$post = array(
    //'id'       => 0, // adds a new one
    'title' => 'Group Title',
    'descript' => 'Group Description',
 
    // assign it departments:
    'depts[]' => '1', // access to one department
    //'depts[]' => '2', // some more departments?
 
    // permissions (uncomment the ones you wish to add)
    // see the admin interface for explanation on what each of these pertain to
 
    // Help Desk permissions
    //'pg_department_add' => '1',
    //'pg_department_edit' => '1',
    //'pg_department_delete' => '1',
    //'pg_department_fields' => '1',
    //'pg_savedresponse_add' => '1',
    //'pg_ticket_add' => '1',
    //'pg_ticket_edit' => '1',
    //'pg_ticket_delete' => '1',
    //'pg_ticket_edit_details' => '1',
    //'pg_ticket_edit_spam' => '1',
    //'pg_ticket_edit_assign' => '1',
    //'pg_ticket_edit_unassign' => '1',
    //'pg_ticket_edit_merge' => '1',
    //'pg_ticket_edit_split' => '1',
    //'pg_ticket_edit_stick' => '1',
    //'pg_ticket_subscribe' => '1',
    //'pg_ticket_export' => '1',
    //'pg_view_add' => '1',
    //'pg_view_edit' => '1',
    //'pg_view_delete' => '1',
    //'pg_user_add' => '1',
    //'pg_user_edit' => '1',
    //'pg_user_delete' => '1',
    //'pg_user_public' => '1',
    //'pg_emailusers_send' => '1',
    //'pg_company_add' => '1',
    //'pg_company_edit' => '1',
    //'pg_company_delete' => '1',
    //'pg_troubleshooter_add' => '1',
    //'pg_troubleshooter_edit' => '1',
    //'pg_troubleshooter_delete' => '1',
    //'pg_filelibrary_add' => '1',
    //'pg_filelibrary_edit' => '1',
    //'pg_filelibrary_delete' => '1',
    //'pg_calendar_add' => '1',
    //'pg_calendar_edit' => '1',
    //'pg_calendar_delete' => '1',
    //'pg_task_add' => '1',
    //'pg_task_edit' => '1',
    //'pg_task_delete' => '1',
    //'pg_reports' => '1',
 
    // KB permissions
    'kb_p[]' => '1', // access to one KB category
    //'kb_p[]' => '2', // some more KB categories?
    //'pg_kb_article_add' => '1',
    //'pg_kb_article_edit' => '1',
    //'pg_kb_article_delete' => '1',
    //'pg_kb_article_approve' => '1',
    //'pg_kb_category_add' => '1',
    //'pg_kb_comment_add' => '1',
    //'pg_kb_term_add' => '1',
    //'pg_kb_index_add' => '1',
);
 
// This section takes the input fields and converts them to the proper format
$query = "";
foreach( $params as $key => $value ) $query .= $key . '=' . urlencode($value) . '&';
$query = rtrim($query, '& ');
 
// This section takes the input data and converts it to the proper format
$data = "";
foreach( $post as $key => $value ) $data .= $key . '=' . urlencode($value) . '&';
$data = rtrim($data, '& ');
 
// clean up the url
$url = rtrim($url, '/ ');
 
// This sample code uses the CURL library for php to establish a connection,
// submit your request, and show (print out) the response.
if ( !function_exists('curl_init') ) die('CURL not supported. (introduced in PHP 4.0.2)');
 
// If JSON is used, check if json_decode is present (PHP 5.2.0+)
if ( $params['api_output'] == 'json' && !function_exists('json_decode') ) {
    die('JSON not supported. (introduced in PHP 5.2.0)');
}
 
// define a final API request - GET
$api = $url . '/admin/api.php?' . $query;
 
$request = curl_init($api); // initiate curl object
curl_setopt($request, CURLOPT_HEADER, 0); // set to 0 to eliminate header info from response
curl_setopt($request, CURLOPT_RETURNTRANSFER, 1); // Returns response data instead of TRUE(1)
curl_setopt($request, CURLOPT_POSTFIELDS, $data); // use HTTP POST to send form data
//curl_setopt($request, CURLOPT_SSL_VERIFYPEER, FALSE); // uncomment if you get no gateway response and are using HTTPS
 
$response = (string)curl_exec($request); // execute curl post and store results in $response
 
// additional options may be required depending upon your server configuration
// you can find documentation on curl options at http://www.php.net/curl_setopt
curl_close($request); // close curl object
 
if ( !$response ) {
    die('Nothing was returned. Do you have a connection to Email Marketing server?');
}
 
// This line takes the response and breaks it into an array using:
// JSON decoder
//$result = json_decode($response);
// unserializer
$result = unserialize($response);
// XML parser...
// ...
 
// Result info that is always returned
echo 'Result: ' . ( $result['result_code'] ? 'SUCCESS' : 'FAILED' ) . '<br />';
echo 'Message: ' . $result['result_message'] . '<br />';
 
// The entire result printed out
echo 'The entire result printed out:<br />';
echo '<pre>';
print_r($result);
echo '</pre>';
 
// Raw response printed out
echo 'Raw response printed out:<br />';
echo '<pre>';
print_r($response);
echo '</pre>';
 
// API URL that returned the result
echo 'API URL that returned the result:<br />';
echo $api;
 
?>




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